Accessibility statement

Last Updated: July 5, 2025

Bug-out Bikes LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility

Bug-out Bikes LLC takes the following measures to ensure accessibility of its website:

• We incorporate accessibility into our development process.
• We regularly review our website for accessibility issues and fix them promptly.
• We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 AA.

Conformance status

The Bug-out Bikes LLC website is partially conformant with WCAG 2.1 AA.

Partially conformant: Some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of the Bug-out Bikes LLC website. Please let us know if you encounter accessibility barriers on our website:

• Phone: (385) 537-2777
• E-mail: joelhall@bug-outbikes.com
• Postal address: 7533 S Center View Ct #4560, West Jordan, UT 84084

We try to respond to feedback within 3 business days.

Compatibility with browsers and assistive technology

The Bug-out Bikes LLC website is designed to be compatible with the following browsers:

• Chrome
• Firefox
• Safari
• Edge

The website is also designed to work with common assistive technologies, including screen readers such as JAWS, NVDA, and VoiceOver, as well as screen magnifiers.

Technical specifications

Accessibility of the Bug-out Bikes LLC website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of the Bug-out Bikes LLC website, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

• Booking calendar and date selection: The interactive date-range picker may not announce every selection change as clearly as a simple form field when using some screen readers. Alternative: call (385) 537-2777 and we can complete your reservation by phone.
• Third-party checkout (Stripe): Payment is completed on Stripe's hosted checkout pages, which we do not fully control. Accessibility of those pages depends on Stripe. Alternative: contact us if you need help completing payment.
• Product photos and galleries: Some rental photos provide basic alternative text (vehicle name) rather than a full visual description of every detail in the image. Alternative: call or email us for a verbal description of any machine or equipment.
• Complex interactive controls: Cart and booking controls (quantity, tabs, drawers) may require extra steps with certain assistive technologies. Alternative: request assistance by phone or email and we will help you book.
• Disabled or unavailable dates: Closed / out-of-office dates are shown in a muted style; some users may find the visual distinction subtle. Alternative: ask us which dates are available for pickup.

Assessment approach

Bug-out Bikes LLC assessed the accessibility of the Bug-out Bikes LLC website by the following approaches:

• Self-evaluation

Formal complaints

We aim to respond to accessibility complaints within 3 business days and to propose a solution within 10 business days.